Frequently Asked Questions

Q: How do I know which course, traineeship or apprenticeship to apply for and what course is best for me?

Q: What are the entry requirements? Am I eligible to apply?

Q: If I have a Level 3 qualification, can I apply for another Level 3 course?

Q: Can I speak to someone?

Q: What happens when I am called in for an interview or assessment day?

Q: What do I need to bring when enrolling for a course, traineeship or apprenticeship and why?

Q: What happens once I have enrolled for a course, traineeship or apprenticeship?

Q: When progressing from one college or traineeship course to another will my previous attendance be checked?

Q: When can I collect my ID card?

Q: What happens if I start my course and want to change it?

Q: How can I get to college?

Q: How can I apply for a bursary?

Q: When can I start my course?


If you ever have a safeguarding concern or feel as risk then please do not hesitate to contact us on our helpline on 0208 532 3436. However, if you do not feel confident enough to speak on the phone the please email us at safeguarding@digitalskillsuk.com.

If you are based on one of the college sites, it may be that your Safeguarding concerns are dealt with on site by Newham College’s Safeguarding Team, who work in conjunction with us.

Please note: we take safeguarding and your concerns very seriously, therefore all information is kept private and confidential, unless your consent is given otherwise.