Privacy Policy

Who We Are
Digital Skills UK gather and process your personal information in accordance with this privacy notice and in compliance with the EU General Data Protection Regulations. This notice provides you with the necessary information regarding your rights and obligations, and explains how, why and when we collect and process your personal data.

Digital Skills UK is a wholly owned subsidiary of Newham College of Further Education and is managed and operated by the college. The college is registered as a Data Controller with the Information Commissioner’s Office for the purposes of the Data Protection Act and from 25 May 2018, the General Data Protection Regulation. The College is considered a Public Authority under the Freedom of Information Act 2000. Registration is renewed annually.

Data Protection Register

Registration Number: Z1573620

Data Controller: Newham College of Further Education

Address: High Street South, East Ham E6 6ER

Further details regarding registration are available via http://www.ico.org.uk

Information That We Collect
Digital Skills UK processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than already specified in this notice.
The personal data that we collect from is:
• First Name
• Surname
• Learner Identification Number
• Date of Birth
• Personal Email Address
• Mobile Telephone Number
• Home Address
• Course Name
• Course Tutor
• Course Start and End Dates

Below is a list of ways we collect your data and the GDPR best practices in place to protect your data and ensure you have consented for your personal data to be shared with us.
• Application Forms

• Email marketing sign-up
Our email marketing sign-up process includes a double opt-in meaning you will have to actively consent to receive any marketing materials from us via email. This is a double confirmation of your subscription.

You may unsubscribe from our email marketing and newsletters at any point using the unsubscribe link at the footer of any marketing email.

• Cookies:
– Google Analytics tracking
– Facebook Pixel tracking

Cookies are small text files which are placed on your computer or mobile phone when you browse a website to anonymously identify the device you are using in order to improve your experience of the site. Almost all websites use them. No personal identifiable data is stored in the cookies.

We use Google Analytics for tracking user journeys to improve user experience.

We also use Facebook Pixel marketing cookies to ensure we are delivering relevant and accurate marketing communications to you.

All major browsers allow you to switch off and manage the cookies that they accept and store. To find out how to use these options, please follow the appropriate link for your browser:
• Microsoft Internet Explorer
Mozilla Firefox
Google Chrome
Apple Safari

How We Use Your Personal Data (Legal Basis for Processing)

Digital Skills UK takes your privacy very seriously and will never disclosure, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this notice.

The purposes and reasons for processing your personal data are detailed below: –
We collect your personal data in the performance of a contract to provide financial hardship assistance to enable you to continue on your chosen course of study or to assist you in completing your course of study.

Your Rights
You have the right to access any personal information that Digital Skills UK processes about you and to request information about: –
• What personal data we hold about you
• The purposes of the processing
• The categories of personal data concerned
• The recipients to whom the personal data has/will be disclosed
• How long we intend to store your personal data for
• If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to update/correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the relevant request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information
We do not share or disclosure any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement

Safeguarding Measures
Digital Skills UK takes your privacy seriously and we take every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction.

Consequences of Not Providing Your Data
You are not obligated to provide your personal information to Digital Skills UK,however, as this information is required to enable us to provide financial hardship assistance, we would not be able to provide this service without access to all of this information.

How Long We Keep Your Information
Digital Skills UK only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations.
Lodging A Complaint

If you have any queries about this privacy notice or how we process your personal data, you can contact our Data Protection Officer by:

Email: dpo@newham.ac.uk


Telephone: +44 (0) 0208 257 4000

Post: The Data Protection Officer, Newham College, High Street South East Ham E6 6ER.

To request access to the personal data that we hold about you, you may contact our Data Protection Officer by using the contact details above or by contacting the College Reception.
If you are not satisfied with how we are processing your personal data, you can make a complaint to the Information Commissioner.

You can find out more about your rights under data protection legislation from the Information Commissioner’s Office website available at: www.ico.org.uk

Digital Skills UK is a wholly owned subsidiary of Newham College. Should you wish to find further information on privacy and data you find this on the College’s website.

This privacy policy notice was last updated on 20 June 2018.